Michael could be her assistant! The new incoming humans have no reason to think that's implausible.
Or Eleanor could frame it as "hi, I'm the architect's assistant, it's my job to welcome you to the neighborhood while he gives it one last quality-check." And then Michael could slide into place as planned once his panic attack is over. (But that doesn't seem dramatic enough for this show.)
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Or Eleanor could frame it as "hi, I'm the architect's assistant, it's my job to welcome you to the neighborhood while he gives it one last quality-check." And then Michael could slide into place as planned once his panic attack is over. (But that doesn't seem dramatic enough for this show.)